Refund Policy

Legal Disclaimer
The information provided in this Refund Policy is for general informational purposes only. It is not intended as legal advice or as a recommendation regarding the specific refund practices your business should adopt. Since policies may vary depending on business operations and local laws, we recommend that you seek professional legal guidance to ensure your Refund Policy meets all applicable legal requirements and accurately reflects your company’s procedures.

Refund Policy – Overview
At Elevate Performance, customer satisfaction is extremely important to us. Our goal is to provide high-quality products that help you enhance your physical performance before, during, and after your workouts. This Refund Policy explains how we handle returns, exchanges, and refunds for products purchased through our company.

By making a purchase from Elevate Performance, you agree to the terms of this Refund Policy.

Eligibility for Refunds and Returns
To be eligible for a refund or return, the following conditions generally apply:
 

• The request must be made within [insert number, e.g., 14 or 30] days of receiving your order.

 

• Products must be unused, unopened, and in their original packaging.

 

• Proof of purchase (such as a receipt or order confirmation) must be provided.

Please note that used or opened products cannot be returned for health and safety reasons.

Non-Returnable or Non-Refundable Items
Certain items may not be eligible for return or refund, including:
 

• Gift cards or promotional items

 

• Digital downloads or online training programs

 

• Sale or clearance products marked as “Final Sale”

Process for Requesting a Refund
To initiate a refund or return:
 

• Contact our customer support team at [insert email address] within the eligible timeframe.

 

• Provide your order number and reason for the return.

 

• Our team will review your request and provide instructions for shipping the item back, if applicable.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within [insert number] business days.

Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at [insert email address] with photos and order details. We will replace the item or issue a full refund depending on the situation.

Shipping Costs
Unless the product arrived damaged or defective, customers are responsible for return shipping costs. Shipping fees are non-refundable.

Changes to This Policy
Elevate Performance reserves the right to update or modify this Refund Policy at any time. Any changes will be reflected on this page with an updated effective date.

Contact Us
If you have any questions about our Refund Policy, please contact us at:
📞 : [(631)-617-2046]
📧 : [elevateperformance.ny@veinternational.org]
📍 : [100 Central Road]